Returns & Exchanges

At Starling Jewelry, we want you to be completely captivated by your new piece. If for any reason you are not satisfied, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your jewelry in its original box.

3

Ship the Package

Drop off your package at any authorized carrier location, ensuring you keep the tracking receipt for your records.

4

Receive Your Refund

After our quality team inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing